Security and Privacy  

Security

Horsewear House guarantees to protect our customers, so you never have to worry about credit card security. We have taken every possible measure to provide absolute security to our customers in their dealings with us, which allows you to shop with complete confidence online.

Using Secure Sockets Layer technology (SSL), we have created a secure environment for commerce on the Internet at all times, by encrypting all information passed from you to Horsewear House during the transaction process. This makes it almost impossible to be intercepted by an unauthorised party.

Horsewear House uses Westpac’s proven and secure banking gateway, for our real time card validation and transaction processing.

We guarantee that every transaction you make at Horsewear House Online will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping with us.

In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its rules on reporting and procedures.

Privacy

Horsewear House Online will never sell or give your e-mail address (or any other information about you) to anyone else without your permission. We are fully committed to protecting your privacy.

Personal information provided will only be used to process your order and to notify you of upcoming events, changes to the website or special promotions. Information collected is protected on a secure server. We do not sell or rent the information you provide to us online to third parties.

If our information practices change in the future, we will let you know by posting the policy changes on our Web site or by communicating directly with you. We will notify you of any such change before we use your information in a manner not previously disclosed. You will have the opportunity at that time to opt out of any new use of your information.